Frequently Asked Questions

Everything you need to know about shopping with LSA Home

What are your standard shipping times and costs?

We offer standard shipping which typically takes 3-5 business days. Orders over $75 qualify for free shipping, while orders under $75 incur a flat rate fee of $5.99.

What is your return policy for home goods?

You can return unused items in their original packaging within 30 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.

How can I track the status of my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

What should I do if my item arrives damaged?

We apologize for the inconvenience. Please contact our support team within 48 hours of delivery with photos of the damage and your order number to initiate a free replacement.

Do you offer international shipping?

Currently, LSA Home ships to addresses within the contiguous United States. We are working on expanding our logistics to support international shipping in the near future.